FAQ`s & Support
"Got questions? We've got the answers!"
When will I receive my item?
You'll get a confirmation email once your order has been shipped.
Shipping usually takes 6–9 days, depending on your location, the shipping carrier, and customs clearance.
Where does my order ship from?
Your order is shipped from our international partners around the world.
This means that items may be delivered separately in individual shipments.
What is the cost of shipping?
Enjoy free shipping on all orders, with delivery available worldwide!
Where can I submit a return request?
You can submit your return request directly to the email address: contact@glowletix.com.
Please include the following details:
- Your order number
- The item you want to return
- The reason for the return
We will review your request and get back to you with the next steps.
Please note that return shipping costs are the responsibility of the customer.
Do I have to pay shipping costs if I want to return the item?
Yes, shipping costs are always covered by the buyer, unless the item was defective or damaged upon delivery.
Are the stated prices inclusive of sales tax?
Yes, the prices include sales tax.